The Polished Blog

January 31, 2018

Jackie seemed to apologize all the time, chronically, for everything.

She is a smart and capable person with a brand-new MBA and a lot of energy.  She has a million-dollar smile and a big heart.

But these toss-off apologies were hurting Jackie’s credibility – with her te...

January 24, 2018

“See that man over there?  That’s Eddy.  He’s the one with the shifty eyes, furrowed brow, stooped shoulders and tiny voice.”

Based upon my description of Eddy’s non-verbal behavior, you are inclined to distrust him.  Even though you know you shouldn’t prejudge any...

January 17, 2018

It’s not a good feeling when people reject what you have to say.

Worse than that, there will be those who won’t bother to consider your idea before they discard it.  They won’t care enough to give you their full attention.

If you notice your audience sneaking a peak at t...

January 10, 2018

My clients often ask me, “What should I wear?”  They could be preparing for a keynote, a presentation, job interview or an important meeting.  It almost doesn’t matter the occasion – it’s common to fret about selecting the “right” clothing.

Before I address this qu...

January 4, 2018

I read a startling statistic today.  Only 8% of people successfully keep their New Year’s Resolutions, according to a study in the Journal of Clinical Psychology.

These are terrible odds.

Want to improve your chances of success?  Hire a coach.

Clients come to me for coach...

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